build relationships, Create strong connections with other people., process information, Understand and think about facts or data., read a situation, Understand what is happening by observing carefully., take your time, Don’t rush; do something slowly and carefully., keep an open mind, Be willing to consider new ideas or opinions., form an opinion, Decide what you think about something., manage unknowns, Deal with situations that are uncertain or unclear., work both ways, Benefit or affect two people or groups equally., build your skills, Improve your abilities through practice and learning., gain insight, Get a deeper understanding of something..

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