compensation, Money returned or given because of a problem, complaint, A formal statement saying something is wrong, delivery, The act of bringing goods to a customer, agreement, An official promise between two people, service, The way customers are treated, response, A reaction or answer, success, When something goes well, failure, When something stops working, temptation, Something that makes you want to buy, management, The act of managing or controlling something

Inter B Unit 8B

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