Offering help / assistance, “Good evening, madam. Can I help you?”, “Let me give you a map of the city.”, Giving information, “I’m sorry, madam, I’m afraid there isn’t a cash machine in the hotel.”, “There are lots of banks on Maple Street, which isn’t far away.”, Clarifying / checking understanding, “Sorry, madam, I didn’t quite catch that.”, “Is there a what in the hotel?”, “Ah, now I understand.”, Showing location, “Look, I’ll circle it for you.”, “Maple Street is about five minutes’ walk away.”, Giving directions, “Turn right out of the hotel.”, “Walk along the street and turn left at the traffic lights.”, “Walk along Hope Street and then turn right onto Maple Street.”, “There are lots of banks there with cash machines.”, Polite responses / expressions, “Could you show me where it is?”, “Could you show me how to get there?”, “Thank you very much.”, “You’re welcome, madam.”
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