You lost your temper in a meeting., You ignored a friend’s message because you were fed up., You exaggerated a small mistake in a report or conversation., You made an inconsiderate comment about a colleague., You reacted emotionally and it became the last straw for a friend., You forgot to reply to an important email., You blamed someone unfairly during a discussion., You posted something online that could upset someone., You overreacted to a client’s feedback., You unintentionally interrupted someone during a presentation.

Apologise

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