A printer you purchased three months ago for your department has broken down for the fourth time., An order for 100 bottles of 500 ml of lubricant hasn't arrived. You need it urgently., The total of the invoice of your last delivery is wrong because they charged 50 tubes of adhesive that you neither ordered nor received., You are working on your travel expenses of your business trip to the UK. You see that the car rental company charged you for three days instead of two., You work for a German engineering company that had their website translated into English by a translation firm. You have found some mistakes in the translation., You work for a small office. You ordered 10 laptops but received 10 screens., Last Friday you ordered 15 black office chairs. Today they arrived but the colour is white. You have an important customer visit tomorrow and need the black chairs immediately., Yesterday you received a new machine but one important part is missing. Without this part, the machine cannot run and 5 employees cannot work today., You received an invoice for IT support services. The invoice says: €1,200, but you agreed beforehand on a price of €950., Yesterday, a technician installed new software. The warehouse system opens but you and your four colleagues from logistics cannot create orders.

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