1) What should you write in the subject line of an email? a) Your password b) A short summary of what the email is about c) The full message d) The recipient's address 2) Which of the following is the most appropriate professional greeting? a) Yo! b) Hey mate c) Hi Mr Smith d) What's up? 3) What does "CC" stand for in an email? a) Copy content b) Carbon copy c) Contact copy d) Confidential copy 4) Which of the following is good email etiquette? a) USING ALL CAPITALS b) Leaving out a closing line c) Proofreading before sending d) Sending without a subject line 5) When attaching a file to an email, what should you do before sending? a) Leave the file name as IMG_472839 b) Make sure the file is attached and has a clear, appropriate name c) Send it without mentioning the attachment d) Attach as many unnecessary files as possible

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