You are working on a recurring process that your team relies on to make decisions. While reviewing the steps, you notice a small but consistent gap: one part of the process doesn’t have a clear owner, which could create compliance issues later. No one has mentioned it before, and the task can still be completed as usual. What should you do?, Keep working as usual since the process hasn’t caused visible issues yet and everything still seems to function well enough., Create your own workaround quietly without notifying anyone, hoping others eventually adopt the version you came up with., Document the risk clearly and escalate it through the proper channel so it can be addressed before it becomes a bigger problem., What value was implied in the previous question?, Culture of Excellence, Solutions Provider, Integrity, Innovation, Professionalism, A recurring operational delay keeps happening across teams. People often blame the same surface-level issue, but you notice a deeper pattern: the delay actually starts earlier in the workflow due to misaligned expectations between departments. What should you do?, Share the root cause you identified, suggest a realistic improvement, and follow up to make sure the change actually resolves the pattern., Recommend faster shortcuts only for your own team so you can avoid the delay, even if it doesn’t help solve the larger issue., Wait for leadership to take action, assuming the issue is too broad or complex for you to contribute meaningfully., What value was implied in the previous question?, Culture of Excellence, Solutions Provider, Integrity, Innovation, Professionalism, You committed to providing an update to stakeholders by the end of the day. While preparing it, you discover you misunderstood a piece of information earlier in the week, which caused a minor error in your work. You can correct it quickly, but doing so will delay the update. What should you do?, Send the update as planned and correct the mistake later if anyone brings it up or asks questions about it., Be transparent that you need a bit more time to fix an error so you can deliver an accurate and reliable update., Hide the mistake, assuming it’s minor enough that no one will notice or that it won’t have a real impact., What value was implied in the previous question?, Culture of Excellence, Solutions Provider, Integrity, Innovation, Professionalism, While performing a routine weekly task, you realize it always takes much longer than necessary because the information is scattered across multiple locations. You have an idea for a simple improvement—such as a consolidated document, a template, or using a feature of an existing tool—that could reduce the time for everyone involved. What should you do?, Propose the improvement, test it in a responsible way, and share what you learned with the right stakeholders., Tell others they should just find their own system since the process has always worked this way and everyone has adapted to it., Apply the change for all teams immediately, even if people aren’t aware of it or may not fully understand how to use it., What value was implied in the previous question?, Culture of Excellence, Solutions Provider, Integrity, Innovation, Professionalism, You’re about to join a cross‑functional meeting where your input is required. Minutes before, another urgent task comes up, and you feel tempted to join the meeting distracted or unprepared. This meeting directly impacts upcoming decisions. What should you do?, Join the meeting while multitasking, offering vague or partial input just to make sure you’re present., Attend the meeting but avoid speaking to prevent giving incorrect or incomplete information., Let the organizer know you need a short delay or reschedule so you can participate fully and contribute clearly., What value was implied in the previous question?, Culture of Excellence, Solutions Provider, Integrity, Innovation, Professionalism

FTO Values - L3A2

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