1. outsourcing, c. hiring other companies or people to do tasks that could be done in-house, 2. quality assurance, a. a way to check that products or services meet certain standards to ensure they are good, 3. scalability, b. the ability of a business to grow and handle more work without losing quality, 4. supplier, d. a person or company that provides goods or services to another business, 5. to exceed customer requirements, e. to deliver more than what the customer expects, leading to greater satisfaction

Task 2c 2 part

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