Excuse me, I’m sorry to say this, but my soup is cold., I’m very sorry about that. Let me take it back to the kitchen., Thank you. I was really looking forward to it., Of course. I’ll bring you a hot one right away., That would be great, thank you., Excuse me, I think there is a mistake. I ordered grilled chicken, not fish., Oh, I’m terribly sorry about that. Let me check your order., I don’t eat fish, that’s the problem., I completely understand. I’ll replace it with the grilled chicken immediately., Thank you. I appreciate it.

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