Your teammate says: "Hey, you're so much better at Excel than me. Could you just format this sheet real quick? It’ll take you 5 minutes." CONTEXT: This Peer is notorious for "learned helplessness." They could learn the skill in 10 minutes, but they find it easier to let you do it because you’re fast., A colleague of yours says: "I'm feeling totally overwhelmed. Can you take over my afternoon stand-up update for me?" CONTEXT: This Peer has a "focus block" they want to protect, but they are asking you to sacrifice your focus block to cover for them., Your colleague says: "Can we hop on a quick call? I find it easier to talk through things than type an email." CONTEXT: This Peer is a "verbal processor." A 5-minute Slack message would solve it, but they will likely keep you on the phone for 30 minutes wandering through ideas., Your team lead says: "I have a new project that just landed. I want you to take the lead on it starting today." CONTEXT: The Manager is impressed with you, but they’ve forgotten you are already at 110% capacity. This is a "reward" for good work that will actually lead to burnout., A fellow team mate says: "I'm heading to lunch – want to come? We’re going to that place across town, so it’ll probably take 90 minutes." CONTEXT: This Peer is your "work bestie." Saying no feels like a personal rejection, but you have a hard deadline at 2:00 PM that you cannot miss.

Practice saying NO

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