allow me, Give me permission to help you carry your bags., luggage, The guest takes a lot of bags on her trips., introduce himself, The doorman says his name to the guest., atmosphere, The hotel lobby has a very pleasant feeling or mood., welcome, The staff always greet guests warmly when they arrive., address, The manager will speak to the guests about the hotel services., additional baggage, The airline allows one suitcase and one extra bag., car trunk, The driver put the luggage in the storage space in the back of the car., take one's bags, The bellhop will carry the guest’s luggage to the room., title, Please use the correct word used before a person’s name when speaking to the guest.

Ex. 4 - Unit 2

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