Professionalism Professionalism Professionalism, A customer complains angrily. You stay calm, listen carefully, and offer a solution. A customer complains angrily. You stay calm, listen carefully, and offer a solution.  Keeping my uniform tidy, Promptness, You stop what you're doing to help a customer who needs help, Politeness, You hold the door open for a customer and say, “After you.” You say please and thank you when speaking with customers You hold the door open for a customer and say, “After you.”  , Personalisation, You spell a customer's name correctly.

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