Imagining how things could be, Look, this could be a kind of sitting area by the window., We could have some plants and bookshelves, or a big lamp., And this would make a great dining area., I can imagine a big TV right here., Using vague language, I thought this could be a kind of separate living area by the window., We could have plants and bookshelves and things there, or a big lamp., We could have a table here or something and some interesting lights., This could be a reading corner or something like that with a bookshelf and a lamp., We could use this shelf for herbs and spices and jars of jam and things like that., There's a kind of walk-in cupboard in the bedroom. We could use it for coats or shoes and things., I could imagine a big plant or something over there by the window., Making a complaint, Excuse me, there appears/seems to be something wrong (with)…, I'm afraid I have to make a complaint., Apologizing, II'm sorry to trouble you, but…, I (would like to) apologize (for…), Please accept my/our (sincere/sincerest) apologies for…, I apologize for the inconvenience…, Taking action, Let me check and see what happened., Let me straighten this out and I will get back to you.
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UI 7C-D wrap up
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