Wheelchair restraint harnesses should never be hooked onto the........... but attached to specific..........points or if there no indicated attachment points, they should be secured to the welded junctions of the wheelchair frame as close as possible to the , frame, welded, foot lever, foot rest, buckles, armrest, wheels, securing, seat, foot lever, harnesses, seat, A definition of impairment and disability emphasises the loss of opportunities due to social and environmental, gates, road blocks, barriers, fences, Driver prosecutions for failing to carry out ‘their duties’ under the Equality Legislation are nearly always successful if it can be shown the driver was ‘’not being reasonable’’., True , False, A driver who is efficient and competent in using ramps and wheelchairs will by his actions relay ..................... to the passenger., calmness, concern, optimism, confidence, The elderly, schoolchildren and persons with a disability are all considered to be part of the travelling public who are, sensitive, vulnerable, endangered, frail, People with a disability will appreciate the accessible service on offer if it is backed up driver training and a Company, Code of Ethics, Code of Practice, Code of Respect, Code of Conduct, Part 3 of the Equality Act imposes a __________ on a provider to make ___________ adjustments to ensure people who are disabled are not, task, reasonable, advantaged, function, some, disadvantaged, duty, reasonable, disadvantaged, duty, some, disadvantaged, A passenger with an assistance dog wearing a burgundy jacket has a, visual impairment, disability dog aid, canine partners, hearing deficit, Treating some disabled people as children is demeaning and  patronising., True , False, A passenger who is ambulant disabled may require assistance with, mobility, hearing, speech, guide dog, If it can be proved in court that a service provider refused to transport a passenger in a wheelchair for no good reason the provider can expect a penalty not exceeding level 3 on the Standard Scale of, £2500, £500 and 6 penalty points, £100 and 3 penalty points, £1000, Drivers can be exempted from duties to assist passengers in wheelchairs if the licensing authority are satisfied it is appropriate to do so on, justifiable grounds, medical grounds, request, appeal, The Equality legislation talks of the requirement to carry an auxiliary aid, in fact what they mean is the carrying of a, access step, luggage trolley, handrail, wheel chair ramp, To safely raise a wheelchair over rough surfaces and pavements the driver should carefully use the wheelchair, foot tie bar, foot tipping lever, foot release catch, foot rest, Drop down steps and swivel seats are particularly beneficial for passengers that have a _, ambulant disability, visual impairment, speech defect, ., Older people may be less mobile, and in those circumstances could be classed as, ambulance disabled, deficient disabled, ambulant disabled, allergy disabled, A person who is ambulant disabled has an impairment that is considered, occupational, functional, physiological, psychological, Driver prosecutions for failing to carry out ‘their duties’ under the Equality Legislation are nearly always successful if it can be shown the driver was ‘’not being reasonable’, True, False, The 2010 Equality Act is designed to give individuals greater protection from unfair, tests, discrimination, judgements, criticism, When a driver is bringing a wheelchair user down a ramp, the wheelchair user should be facing, forward, sideways, backward, the driver, Taking all reasonable steps to protect the health and safety of your passengers is a, notifiable condition, crown court order, legal obligation, safety notification, Within Section 166 of the Equality Act there is provision for licensing authorities to grant drivers exemptions from, functions, responsibilities, prosecutions, duties, It would be unlawful for a driver to refuse to carry a passenger with an assistance dog unless they are able to produce or show a , medical disclosure certificate, medical exemption certificate, medical immunity certificate, medical indemnity certificate, The service provider should take steps to remove any physical feature that’s puts a person with a disability at a, loss, hindrance, liability, disadvantage, Drivers who understand and share the feelings of customers who may be in pain or have disability are said to be, affectionate, empathetic, emotional, tolerant, Lack of accessible vehicles at the right place at the right time is a barrier for disabled people who wish to participate in society on a, suitable level, equal level, favourable level, beneficial level, In the Equality Act 2010 it defines an injury, illness or congenital condition as , an injury, an impairment, a handicap, an exemption, Part 3 of the Equality Act imposes a __________ on a provider to make ___________ adjustments to ensure people who are disabled are not _____, duty, some, disadvantaged, duty, reasonable, disadvantaged, task, reasonable, advantaged, function, some, disadvantaged, A vehicle proprietor who is aggrieved by the decision of the council to place his vehicle on an approved list of accessible vehicles can appeal the decision before the end of the, 7 day period, 30 day period, 28 day period, 14 day period, Equipment such as door handles and grab-rails that relay touch and feeling are said to be, tactile, tensile, magnetic, tangible, By placing the wheelchair ramps on the pavement the driver reduces the, angle of entry, tilt angle, inclination angle, wheelchair weight, A driver who has been refused an exemption to carry wheelchair passengers can appeal the decision before the end of a, 60 day period, 28 day period, 36 day period, 40 day period, A driver who considers himself or herself unfit for pushing wheelchairs up a ramp can apply to the licensing authority for a, LOLER Certificate, exemption certificate, qualifying certificate, medical certificate, Which of the 4 ailments listed is a physiological  disability?,  mental health problems, cognitive function, learning difficulties, motor skills, is the loss or limitation of __________ to take part in society on an equal level with other people due to social and environmental, Disability, opportunities, fences, Barriers, disability, opportunities, Barriers, opportunities, disability, Disability, opportunities, barriers, When transporting passengers with a disability it is important not to use outdated language, but to use language that is , compliant, honest, complimentary, respectful, Licensed vehicles with a wheelchair tail lift should be presented for their safety inspection holding a valid and current, EU Validation Certificate, ISO Certificate, EPROM Card, LOLER Certificate, After gaining permission to guide a blind or partially sighted passenger to your vehicle you should guide them by offering up your, arm, hand, thumb, belt, Guide dogs for the visually impaired will wear a white harness with fluorescent, yellow strips, blue strips, maroon strips, red strips, __ is the loss or limitation of __________ to take part in society on an equal level with other people due to social and environmental _____, Barriers, disability, opportunities, Barriers, opportunities, disability, Disability, opportunities, barriers, Disability, opportunities, fences, By placing the wheelchair ramps on the pavement the driver reduces the, tilt angle, wheelchair weight, angle of entry, inclination angle, When transporting passengers with a disability it is important not to use outdated language, but to use language that is , compliant, complimentary, respectful, honest, Disability can be summarised as the loss or limitation of ................ to take part in society on an ...................... level., opportunities, equal, breaks, identical, opportunities, another, openings, equal, If it can be proved in court that a service provider refused to transport a passenger in a wheelchair for no good reason the provider can expect a penalty not exceeding level 3 on the Standard Scale of, £500 and 6 penalty points, £1000, £100 and 3 penalty points, £2500, Wheelchair accidents caused by driver negligence is a serious offence raising the possibility of a , penalty points, fixed penalty notice, civil action, civic action, The Equality legislation talks of the requirement to carry an auxiliary aid, in fact what they mean is the carrying of a, handrail, access step, luggage trolley, wheel chair ramp, Failure to carry out duties to assist passengers in wheelchairs is an offence under the Equality Act...., Chapter 10, Paragraph 165, Section 165, Appendix 3, In Requirement 1, Section 3 of the Equality Act the service provider must not apply a provision, criterion or practice that is discriminatory in relation to a, safeguarding characteristic, protected characteristic, protected type, safeguarding type, A driver can only refuse a hire from a disabled person if they believe they have a, reasonable excuse, justifiable reason, arguable reason, practical reason, Bookings and hires from people with a deficit in speech and hearing have to be given time to ensure all information relayed is communicated correctly and, classified, complimented, composed, clarified, Before taking wheelchair hires from disabled people the driver should ensure that he or she has been assessed for , strength, first aid skills, motor skills, competence.

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