Have you ever had a boss or teacher who had a go at you for small mistakes? How did it make you feel?, What do you usually do when a printer or photocopier jams?, Do small irritations affect your mood for the whole day?, Is it better to admit when you are at fault or try to explain the situation?, Do you know someone who goes on and on about the same topic? , Why do some colleagues or classmates undermine others?, Why do people often start pointing the finger of blame instead of solving problems?, How do you react when you are asked to do something pointless?, How do you deal with distracting people or noises?, What qualities do you appreciate in your fellow workers or classmates?, Have you ever felt like you wanted to smash something into little pieces because you were so frustrated?.

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