A customer calls asking if there is a free table for tonight at 8:00 pm. Reply and take the reservation., A customer calls while the restaurant is very busy. You need to stay polite and take the booking quickly., A tourist calls and asks if anyone speaks English, then wants to reserve a table., A customer calls and keeps changing the time: 7:00, then 8:00, then 8:30., A customer says they already called earlier, but you cannot find the reservation., A customer wants to reserve a table for 10 people for tomorrow night., A guest calls asking for a romantic table for an anniversary dinner., A customer asks if dogs are allowed before making a reservation., A customer calls to say they will arrive 30 minutes late., A customer booked for 2 people but now says 5 people are coming., A customer asks if they can bring their own birthday cake., A guest wants to sit outside, but rain is expected. Offer another option., A customer arrives saying they booked by phone, but there is no record of it. Handle the situation., A guest asks for a quiet table away from children or loud music., A customer wants to reserve a table and asks if parking is available nearby., A customer asks if the restaurant has vegan and gluten-free options before booking., A guest wants to split a large group booking into two separate tables., A customer calls late in the evening asking for a table tomorrow morning., A guest says they are celebrating a proposal and want something special., A customer becomes annoyed because the only available time is very early or very late. Handle it professionally.
0%
EfRW_U1
Share
Share
by
Solomiiaf
Edit Content
Print
Embed
More
Assignments
Leaderboard
Show more
Show less
This leaderboard is currently private. Click
Share
to make it public.
This leaderboard has been disabled by the resource owner.
This leaderboard is disabled as your options are different to the resource owner.
Revert Options
Speaking cards
is an open-ended template. It does not generate scores for a leaderboard.
Log in required
Visual style
Fonts
Subscription required
Options
Switch template
Show all
Open results
Copy link
QR code
Delete
Continue editing:
?