Think of a time when someone explained something difficult, and you understood it immediately. What words or examples did they use?, Think of a time when someone explained something badly, even though they knew a lot about it. Why was it hard to understand?, When you learn something new, do you prefer to hear the general idea first or the small facts first? Which is usually better?, When is it okay to use difficult or technical words? When is it better to use simple words? How do you decide?, What helps you understand more: a clear definition or a real example? Can one work without the other?, What is the best way to ask, "Do you understand?" without making the other person feel nervous or silly?, Is a short explanation always better? When can a short explanation be a bad thing?

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