Let's try and find a solution, shall we?, You're annoyed/upset because … and I'm angry/frustrated because …, What about if we (speak to the owner about it)?, Why don't we see if we can (ask for a refund)?, If we do that, then (we'll all have time to do our work)., That's OK with me., I don't think that's going to work., I understand that. Unfortunately, …, From your point of view ... and from mine ..., I don't think that's fair., I guess that sounds reasonable., Let's put this to one side and think of a solution., It makes sense because …, You're right. Any suggestions?

Roadmap B2 Unit 5D

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