Your package didn’t arrive. 👉 Explain what happened: By the time I contacted support, the package…, By the time I contacted support, the package had already been delivered to the wrong address., You’re complaining in a restaurant. 👉 Describe your feeling: “I don’t like…”, I don’t like being ignored by the staff. I hate being treated like this., Talk about workplace gossip. 👉 Use: is said / is believed / is thought, He is said to be promoted soon. The company is believed to be taken over.., Talk about a city, add what things are there and the changes that you expect to happen soon. 👉 Use: will be / is going to be, A new shopping center will be built next year. The roads are going to be repaired soon., Talk about rules. 👉 Use: must be / should be / can’t be, Seatbelts must be worn at all times. Phones shouldn’t be used during exams., Describe something in progress. 👉 Use: was being + V3, The house was being renovated when we arrived., Talk about personal experience. 👉 Use: have/has been, I have been asked this question many times. She has been offered several jobs.

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