Software or hardware utilities used to identify, troubleshoot, and resolve issues within computer systems, networks, and applications., Diagnostic tools, RAM, LCD, Version Control, A formal agreement between a service provider (like an IT company or support team) and a customer, SLAs, DNS, Modem, IMAP, Are devices that connect computers or networks to the internet, Modem, DNS, ISP, Switch, Print quality (measured in DPI), speed (pages per minute)?, False, True, A record showing who did what, when, and how in a system or document, Audit Trail, Version Control, Template, Inventory, Keeping a comprehensive and accurate list of all IT equipment owned by an organization, including hardware and software., Inventory, Audit trail, VSC, DNS
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Unit3 Concepts
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