How can I help you? , I need a new bank card, please. , What happened?, I was using the ATM. I lost my bank card. , When did this happen?, This morning. At 8:00 AM. , What's your name? , Dave Jones, How do you spell that?, D-A-V-E J-O-N-E-S, Can I see your I.D., please?, Yes, here you are. , Thank you. Here is your new card. , Thank you very much. .

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