"I can't sell this.", "I'll have to discount these by 30% just to move them — that's my profit gone.", "My customers will complain.", "I'll lose repeat customers over this — and they tell their friends.", "This is bad for my business.", "If I sell damaged goods, I get returns and lose my reputation. That costs more than this whole order.", "The quality is not acceptable.", "The zipper broke on the first use — I had a customer return it the same day.", "This doesn't match the sample.", "The sample had genuine leather. This is PU and it's already peeling after one week. I can't pass this off as the same product.", "It arrived damaged.", "Three out of thirty arrived with broken zippers. I have photos. I need compensation for those three at minimum.".

Weak → strong

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