stakeholder, a person or group of people who own a share in a business, retention, the ability of a company to keep its employees and stop them from going to work somewhere else, engagement, active involvement and interest in work, succession planning, the process of preparing future leaders for important positions, deployment, the use of something or someone, especially in order to achieve a particular effect, credibility, the fact that someone or something can be believed or trusted, neutrality, the condition of being neutral in a disagreement, objectivity, the fact of being based on facts and not influenced by personal beliefs or feelings, behaviour change, changing the way a person acts or performs, institutional knowledge, information and experience gained inside an organization over time, confidentiality, the fact of private information being kept secret, performance evaluation, judging how well somebody performs their job.

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