Process of finding people to work for a company, Recruitment, Methods used to choose the best or most suitable candidate for the vacancy, Selection, A job that has not been filled is known as a, Vacancy, Process of looking at a job vacancy and identify the tasks and responsibilities involved, Job Analysis, Document that contains all the duties and responsibilities of the job, Job Description, Document that states the skills and qualifications required to do the job, Person Specification, A form to be filled in when applying for a job. Pre-pared questions set by the organisation, Application forms, A document prepared by a person applying for a job. A summary of their education, employment and suitability for the vacancy, CV, Small number of candidates that have been selected from a larger group, Shortlist, A formal meeting where candidates are asked questions to see if they are suitable for vacancy, Interview, List information contained in Job description, Duties, Pay, Location, Hours, Conditions of work, Advantages of interviews, Gives candidate opportunity to ask questions, identifies personality of candidate, they can ask questions, Disadvantges, Time consuming, stressful, This tests the candidates ability in a certain skill e.g ICT, Aptitude Test, This tests the attitudes and character of a person, Psychometric Test, Location where a group of people are being considered for a job - they go through a series of tests and interviews, Assessment Centre, Written by past employer - does the candidate have good attendance, attitude, Reference, Types of Training (3), Induction, On the job and Off the job, Type of training offered to new employees when they join, Induction, Induction training will include:, Tour, H & S, Company policies, Training that is undertaken in your workplace, On the job, Examples of on the job training, Coaching, Role play, Demonstration, Job Rotation, Shadowing, Advantages of on the job, Specific to organisation, Cheaper as employees can still work, Training that is undertaken outside of work, Off the job training, Examples of off the job training, College, Day release, evening classes or distance learning, Benefits of Off the job training, Higher quality, higher levels of concentration as less distractions, qualifications can be gained, Reasons why having motivated staff is important, Increase productivity, Lower absenteeism, lower staff turnover, better reputation, Name 3 financial methods to motivate, Commission, Performance Related Pay, Bonus, Salary Increase, Profit sharing, Employees are paid a % of the value of their sales, Commission, Employees will receive a share of the profits made by the organisation, Profit Sharing, An employee will only work part of the working week, Part time, Two people share the duties and salary of one full-time position, Job Share, Working a set number of hours with flexibility over your start and finish times, Flexitime, Moved up to a higher job within the company with improved pay and privileges, Promotion, Extra benefits are given in addition to salary e. g gym membership, Fringe benefits, Organisation that employees join to enable them to have a collective voice, Trade Union, Trade unions can help with.., Negotiating better pay, conditions and resolution of disputes, Industrial action where employees refuse to go to work, Strike, Industrial action where employees complete all their duties but at a slower pace, Go slow, Industrial action where employees only carry out the duties listed in job contract, Work to rule, Legislation that sets out the minimum amount to pay a worker per hour, National Minimum Wage Regulations, Legislation outlining responsibilities of Employer and Employee in regards to safe working environment, Health and Safety at Work Act, Employee responsibility to ensure a safe working environment, Cooperate with employer rules, attend training, report any illness or injury, Employer responsibilities to ensure safe work environment, Provide training, provide protective clothing and equipment, have an up to date H & S policy.

Human Resources

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