saying sorry, Sorry I'm late., Sorry to keep you waiting., I apologise., Sorry about that., giving a reason, There was a … delay, problem with …, My train/flight was delayed/cancelled., I got the date/day/time/address wrong., The traffic was terrible., I got lost., accepting responsibility, I made a mistake., It was our fault., taking action, I'll be there as soon as possible., I'll call you back., responding and reassuring, Don't worry., No problem., It's fine., That's fine., Never mind.
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Apologising and Responding
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Bestteacherseverr
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