client management, the process people follow to build, maintain, and grow relationships with clients (or retainers) throughout every phase of a project., client, a person or group that uses the professional advice or services of a lawyer, etc., customer, a person who purchases goods or services from another; buyer, deal with, handle and resolve, on the same page, If two or more people are on the same page, they are in agreement about what they are trying to achieve. It makes life easier in our department when we know we're all on the same page, tailor customer's needs, Tailoring services to client needs is about personalization. It's about making each client feel valued and understood., tight deadlines, This phrase is commonly used to describe a time, or date that is close, strict, or challenging to meet., compromise, reach agreement by negotiating, run smoothly, To proceed as planned without encountering problems or obstacles. I really want things to run smoothly tonight, so let's go over the details one more time., tricky, difficult or deceitful, regular catchup, We try to meet with each other and talk on a regular basis,implies talking about what has been happening with someone after a long time of not seeing them., down the line, at some time in the future, usually later in a process or project. It refers to a point in time that isn't specified exactly, conveying that something will be addressed, considered, or realized eventually rather than in the immediate present., reassure, explain something is OK, unrealistic expectations, expectations we set for ourselves or others that are highly improbable or unattainable, ROI return of investment, In simple terms, it is a measure of how much profit or loss you make on an investment compared to how much money you originally put in., walk somebody through, to carefully guide or explain a process, procedure, or topic step-by-step., candid feedback, a form of communication that is direct, honest, and constructive.

Client Management

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