order - to ask a company ºor employee to bring or send you something, complain - to say the soething is wrong or that you aren't happy, refund - your money that's returned to you if you don't want what you've bought, deliver - to take or send something to a person's home, return - to take or send something back because you don't want it, exchange - to give back a product and change it for a similar one, damaged - whe something is broken or not in a good condition, receipt - the piece of paper you get after you pay for something,

Vocabulary B1 Open World Page 92 2

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