If you are visiting a new country and get completely lost, which office should you contact for official help?, A) The Embassy, B) The Post Office, C) The Library, D) The Local School, 2. In a Matrix Diagram, behaviors are usually organized into which two main categories?, A) Old and New, B) Fast and Slow, C) Expensive and Cheap, D) Polite and Rude , 3. What is a "Matrix Diagram" primarily used for according to the Skills Focus?, A) Drawing maps of the city, B) Organizing and comparing characteristics , C) Calculating travel expenses, D) Translating languages, 4. The word "Etiquette" refers to:, A) Unspoken rules of social behavior , B) The price of a plane ticket, C) A type of travel insurance, D) The speed of public transport, The man sitting on the floor with an open suitcase likely feels "frustrated." What is a synonym for this?, A) Highly energetic, B) Relaxed and calm, C) Annoyed or discouraged , D) Very confident.

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