Each __________ must show a ticket before boarding the plane., pilot, passenger, agent, customs officer, The officer checked my __________ before I could go to the gate., passport, itinerary, luggage tag, receipt, We must take off our jackets and shoes at the __________ before going to the gate., baggage claim, check-in counter, duty-free shop, security checkpoint, Before boarding, I bought a small gift for my friend at the __________., duty-free shop, customs desk, security line, ticket counter, After landing, please meet your family in the __________ area of the airport., runway, departures, arrivals, cockpit, After we land, we must show our bags to the officer at __________., the lounge, ticketing, the boarding gate, customs, The gate agent asked to see my __________ before I could get on the plane., credit card, visa application, luggage receipt, boarding pass, Because of the storm, our flight was __________ and we had to wait at the airport., upgraded, landed, cancelled, boarded, Many companies introduced __________ to give employees more flexibility and reduce office overcrowding., annual leave, shift work, hybrid work, temporary contracts, Employees must request their __________ at least two weeks before their planned holiday dates., health insurance, temporary contract, hourly rate, annual leave, After finishing her degree, Maria applied for a/an __________ at a marketing company., full-time job, hybrid work, do overtime, hourly rate, The company hired several new designers on a/an __________ to complete a short design project., full-time job, temporary contract, annual leave, hybrid work, New employees receive __________ as part of their benefits package after the three-month probation period., health insurance, shift work, do overtime, hourly rate, Freelance tutors usually discuss their __________ with clients before agreeing to start any lessons., hourly rate, shift work, hybrid work, annual leave, When the project deadline is close, many employees need to __________ to finish their tasks., temporary contract, do overtime, annual leave, hybrid work, Many nurses have to do __________, including night and weekend hours at the hospital., temporary contracts, hybrid work, shift work, annual leave, Every Friday, I (prepare / am preparing) reports for my manager, but right now I (write / am writing) an urgent email., prepare, am preparing, write, am writing, Look! The clients (wait / are waiting) in the reception area right now. Usually, they (arrive / are arriving) a bit later., wait, are waiting, arrive, are arriving, John can't answer you because he (books / is booking) a meeting room online at the moment. He always (books / is booking) them a day in advance., books, is booking, .books, .is booking, Employees normally (sit / are sitting) at their workstations to work, but today they (have / are having) a team-building day outside., sit, are sitting, have, are having, I usually (go / am going) to the phone booth for privacy, but right now it's noisy so I (talk / am talking) at my desk., go, am going, talk, am talking, We (eat / are eating) lunch in the break room every day, but today we (try / are trying) a new restaurant down the street., eat, are eating, try, are trying, Listen, Sarah (chats / is chatting) with a colleague near the coffee machine. She often (socializes / is socializing) there before starting her work., chats, is chatting, socializes, is socialising, Please be quiet. The assistant (prints / is printing) the final client documents for the meeting right now., prints, is printing, While Julia _________ about missing the meeting, she decided to make an apology to her manager in person., was worrying, has worried, is worrying, worried, After the project failed, the manager _________ to take responsibility instead of blaming the team., chose, has chosen, chooses, was choosing, Do you think she _________ the document on purpose, or was it just an accident?, has closed, closes, closed, was closing, Yesterday, while he _________ the system, he made a mistake and deleted the file., is testing, tested, was testing, has tested, The team _________ the client's problem when the power suddenly went out., were taking care of, are taking care of, took care of, have taken care of, Instead of admitting the truth, the employee _________ excuses for why the report was late., makes, made, has made, was making, It was entirely my fault; I _________ attention while the manager was explaining the guidelines., wasn't paying , haven't paid, didn't pay, am not paying, After hearing the customer’s complaint, the support agent _________ a solution by tomorrow morning., has promised, promises, was promising, promised, While we _________ the contract options, the client agreed to our terms., were discussing, discussed, have discussed, are discussing, Julia finally _________ an apology when she realized everyone was waiting for her., made, makes, has made, was making, We always go out for dinner on our wedding __________ every year., milestone, sequence, schedule, anniversary, My doctor told me the next visit is already on my __________ for next Monday., sequence, anniversary, milestone, schedule, The teacher asked us to write the date using __________ like 1st or 2nd., prepositions, ordinal numbers, exact dates, cardinal numbers, In the sentence 'She is at school,' the word 'at' is a/an __________., sequence, milestone, ordinal number, preposition, Good __________ helps me finish my work early and still have time for friends., anniversary, ordinal numbers, sequence, time management, Can you tell me the __________ when your favorite book was released?, exact date, time management, milestone, preposition.

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