You are at a café. You want a glass of water, but the waiter hasn't offered one. What do you say?, Your classmate asks: "Could you lend me your pen for a moment? You are happy to help. What do you say?, Your friend asks: "Can I borrow £50 until next month?" But, you don't have extra money right now. What do you say?, You are at a hotel. Your room is very cold and the heating isn't working. What do you say to the receptionist?, Your boss asks: "Could you work this Saturday?" You already have important family plans. What do you say?, A customer at your shop asks: "Could we pay in two instalments?" Your company allows this. What do you say?, You are in a meeting. The speaker talks too fast and you can't follow. What do you say?

MAKING, ACCEPTING & REFUSING REQUESTS - Part a

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