communication, speaking and writing clearly, team work, working well with people, problem-solving, finding ways to fix problems, digital skills, using a computer or phone, time management, being on time and finishing work, flexibility, trying new things and accepting change, motivation, trying your best and not giving up, professional behaviour, being polite and following rules, customer service, helping customers in a polite way, basic English and Maths, reading, writing and using numbers

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