MARIA LOPEZ, Phone: 905-555-456, 56 Erskine Ave, M4P 1V5, Email: maria.lopez@email.com, Summary , Friendly and reliable customer service representative with experience assisting customers, resolving concerns, and providing excellent service in retail environments., WORK EXPERIENCE, --Customer Service Representative, ABC Retail Store, Mississauga, ON Jan 2023 – Now, Help customers in person, by phone, and by email., Answer questions about products and services., Process returns, exchanges, and refunds., Handle customer complaints professionally and efficiently., Update customer information in company databases., Maintain a positive shopping experience for customers., --Cashier Fresh Market Grocery Store, Mississauga, ON May 2021 – December 2022, Operated cash register and processed payments accurately., Assisted customers with purchases and inquiries., Balanced cash drawer at the end of shifts., Maintained a clean and organized checkout area., Helped stock shelves and organize merchandise when needed., --EDUCATION, High School Diploma Mississauga, ON, 2020, --SKILLS, *1Customer service, *2Communication, *3Problem-solving, *4Cash handling, *5Computer skills, *6Teamwork, References .
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