You arrive at your hotel after a long journey, but the hotel says there are no rooms available because of a booking error. What should you do?, Your team has an important presentation tomorrow, but one team member has not completed their part of the work. How can the situation be resolved?, Your neighbour regularly plays loud music late at night, making it difficult to sleep. What are the possible solutions?, You arrive for a business trip, but your suitcase has been lost by the airline. You have an important meeting the next day. What should you do?, Your company has to reduce costs by 15%, but management does not want to cut staff. What measures could be taken?, You are travelling to an important event, but heavy traffic causes you to miss your flight. What options do you have?, A customer is demanding a full refund for a product that was damaged because they used it incorrectly. How should the company respond?, An employee is highly skilled but is showing signs of burnout due to excessive overtime. How can the employer help?, You share a flat with someone who never cleans up after themselves. What is the best way to solve the problem?, A colleague accidentally posts confidential company information on social media. What should be done immediately and in the future?, Your company can only afford to send one employee to an international conference, but several people would benefit from attending. How should the decision be made?, Your town has received funding for one new public facility. Residents disagree about what should be built: a sports centre, a public park, or  a community centre. How can a fair decision be reached?.

Focus 4 Unit 5.6 Problem solving

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