Create order and send reminder, Service Advisor, Check parts, labour, skills, capacity, CRE & WC, Prepare replacement vehicle option, Admin / CRE, Handle callback and clarification needs, CRE & SA, Document agreed mobility option, CRE / Admin, Initiation, offers, pricing, booking, summary, CRE, Ensure mobility option is ready, SA / Admin / CRE, Confirm stock and arrange parts, Parts Department, Plan workshop capacity and bay allocation, Workshop Controller
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