reception, the place where you check in, reservation / booking, a room you booked before, passport / ID, a document with your personal details, key card, a card used to open your room, single room, a room for one person, double room, a room for two people, breakfast included, breakfast is in the price, Wi-Fi password, the internet code, check-out, the time when you leave the hotel, bill, the money you need to pay

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