commute, The journey to and from work, micromanage, To control every small detail of someone's work, work from home, Working remotely from one's house instead of the office, flexible work schedule, A broader term for any non-fixed working arrangement, flexitime, A work arrangement where employees choose their own hours within agreed limits, autonomy, The freedom to make your own decisions and manage your own work, productivity, The efficiency with which work gets done, customer service stats, Performance figures measuring customer satisfaction, complaints, Negative feedback from customers, sales, Revenue or deals closed, lo and behold, An idiomatic expression meaning "as you might have expected / surprisingly", radical departure, A significant change from the usual way of doing things, trial basis, A limited test period before a full commitment is made, review the sults, To assess outcomes after a set period, bargaining tactic, A deliberate strategy used to influence the outcome of a negotiation

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