Client: The water is too hot. Nail Tech: ________, Your nails look fine., Please soak longer., Choose a darker color., I'll add some cool water., Client: The pressure is a little strong. Nail Tech: ________, I'll dry your nails., Please relax more., I'll reduce the pressure., Let's skip this step., Client: Sorry, I flinched. Nail Tech: ________, Let's change colors., Are you okay?, Hold still, please., Your polish is dry., Client: My nails are sensitive. Nail Tech: ________, I'll be more gentle., Let's make them longer., They will harden soon., Please wash your hands., Client: I'd like my nails a little shorter. Nail Tech: ________, Let's buff them now., They're short enough., I'll add more glitter., I'll fix the shape., Client: It feels much better now. Nail Tech: ________, I'll start over., Please choose a scent., Does everything feel okay now?, Your appointment is tomorrow., Client: Everything is comfortable. Nail Tech: ________, Great!, Please move your chair., It may hurt later., Let's stop here., Client: The nail file feels rough. Nail Tech: ________, Please pick a lotion., I'll be more gentle., Your nails are perfect., It's supposed to burn., Client: It's still a little uncomfortable. Nail Tech: ________, The water is ready., Try a brighter shade., Please let me know where it feels uncomfortable., Let's finish quickly., Client: Thank you. Everything feels great now. Nail Tech: ________, Let's remove them., Please pay outside., I need more time., You're welcome!

L2_LESSON 7A

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