Stock is Moved from NFS to Bretts. What transaction is this?, Warehouse Transfer, You need to compare Tesco Sales Month on Month. Where would you go ?, BI Vision, A customer has been invoiced for 50 caes but only should have been charged for 45. What document may be needed?, Credit Note, A customer makes a complaint about an off taste. What report would you run to find out where else that batch has been sent?, Batch Numbers Enquiry, You want to see how many cases are physically in Bretts. Which report would you run?, Stock on Hand Enquiry, A customer places an order to a new Delivery Address. What should you do?, Check customer record, and create a new Delivery Address before starting to process order., You need to pull a sales report with SKU Level Detail. What report would you use?, Sales Enquiry, Two team members pull Tesco sales and get different totals. Why might that happen?, Different date ranges, order date vs invoice date, sales order vs invoice report, excluding/including credits, product filters, customer grouping, or tax/currency settings., A sales order is created from Bretts, but the stock is actually in NFS. What is wrong?, The order is using the wrong warehouse, or a warehouse transfer is needed before fulfilment., Unleashed shows stock in NFS, but the team says it is physically at Bretts. What would you check or do?, Check recent warehouse transfers, receipts and completed orders. If stock genuinely moved but was not recorded, create or correct the warehouse transfer according to process.

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