Client: The water feels a little too hot., I'll add some cooler water. Please tell me if it's better., I'll reduce the pressure a little., Does everything feel okay now?, Client: My nails are really sensitive today., I'll make them a little shorter., Are you feeling comfortable now?, Thanks for letting me know. I'll be more gentle., Client: Ouch! That hurt a little., Is the water temperature okay?, I'm sorry. Did I press too hard?, Would you like them a little rounder?, Client: The drill feels a little hot., Let me know if the water is too warm., I'll slow it down and check again., I'll shape them a little shorter., Client: I'm okay. (The client looks tense and pulls their hand back slightly.), Let's choose your nail color next., Great! I'll keep going., Are you sure? We can adjust the pressure if you'd like., Client: Could you make them a little shorter?, Of course. I'll shorten them before we continue., No problem. Does the drill feel okay?, I'll be more gentle from now on., Client: I don't like this shape anymore., I'll reduce the pressure a little., No problem. What shape would you like instead?, Does everything feel comfortable now?, Client: Will this hurt?, It shouldn't, but let me know if you feel uncomfortable., I'll make them a little shorter., It shouldn't take much longer now., Client: The pressure feels a little strong., I'll make the shape a little rounder., I'll add some cooler water., I'll use less pressure. Please tell me if this feels better., Client: It feels much better now., Great! Please let me know if anything feels uncomfortable again., Would you like them a little shorter?, I'll reduce the pressure a little more.

L2_LESSON 7B

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