What's the best way to advertise a new product?, Have you ever had to cancel an order?, Should shops charge for shopping bags?, Do you usually complain about bad service?, What's the most expensive thing you've ever damaged?, How can a business decrease its costs?, Do you like it when companies deliver products quickly?, What qualities should a company look for before it employs someone?, Have you ever exchanged something you bought?, What could improve your favourite shop?, Would you like to manage a business one day?, When should a shop give a customer a refund?

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