If senior management tells you the team needs training, you should schedule training immediately., True, False, If senior management tells you the team needs training, you should schedule training immediately., True, False, Repeated customer complaints automatically mean the development team lacks technical skills., True, False, Observing the team's daily work provides more reliable evidence than relying only on opinions., True, False, Managers should understand what is actually happening before recommending a solution., True, False, If deadlines are repeatedly missed, replacing team members should be the first action., True, False, A manager can identify the root cause of a productivity problem by relying on one stakeholder's opinion., True, False, Recurring patterns are more valuable than isolated incidents when analyzing productivity issues., True, False, The first problem we notice is not always the problem we need to solve., True, False, Effective managers distinguish evidence from assumptions before taking action., True, False, The first explanation you hear should guide your initial decision., True, False, If a problem occurs repeatedly, managers should investigate the environment before assuming it is a people issue., True, False, Different productivity problems usually require different types of interventions., True, False

How should a manager think?

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