resolution, the act of solving a problem, disagreement or conflict, mediation, a process in which an independent person helps opposing sides reach an agreement, impartial, fair and not supporting one person or group more than another, bullying, repeated behaviour intended to hurt, frighten, humiliate or control another person, breakdown, a failure in a relationship, system or process, especially because communication or cooperation has stopped, advisable, sensible and recommended in a particular situation, internal, existing, happening or dealt with inside an organisation or company, sensitive, requiring careful and tactful handling because it may upset people or cause difficulties

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