The HR manager noticed growing tension between two colleagues and decided to __________ before the disagreement affected the whole team., A) breeze into the situation, B) break down in tears, C) nip the issue in the bud, D) spring to mind, After several attempts to resolve the issue informally, the employee decided to __________ because she felt she had been treated unfairly., A) think on the spot, B) take out a grievance against her manager, C) jot down her concerns, D) have a quiet word, During the interview, the candidate was asked an unexpected question but managed to __________ and give an impressive answer., A) think on the spot, B) be stonewalled, C) break down in tears, D) breeze into the discussion, After receiving criticism from senior management, the normally confident employee became overwhelmed and __________., A) sprang to mind, B) breezed into the meeting, C) jotted down some notes, D) broke down in tears, With all the relevant reports available __________, managers can access information immediately when making decisions., A) at their fingertips, B) in the bud, C) on a quiet word, D) through a grievance, Rather than addressing the mistake in front of everyone, the team leader decided to have __________ with the employee afterwards., A) a breakdown, B) a grievance, C) a quiet word, D) a thought on the spot, While listening to the client’s concerns, the consultant quickly __________ the main points to discuss later with the team., A) stonewalled, B) took out a grievance, C) jotted down, D) breezed into, The employee felt frustrated because every request for clarification was ignored, and she believed she was being __________ by the department head., A) given a quiet word, B) stonewalled, C) nipped in the bud, D) encouraged to think on the spot, When discussing successful conflict resolution, the importance of active listening immediately __________., A) broke down in tears, B) sprang to mind, C) was taken out as a grievance, D) was breezed into, The new manager confidently __________ the meeting room and immediately started introducing new procedures., A) jotted down, B) broke down, C) breezed into, D) was stonewalled, Before the meeting ended, the project manager summarised the main __________ so that everyone knew what needed to be completed next., A) bandwidth, B) action items, C) stakeholders, D) grievances, I would love to take on another project, but I simply don’t have enough __________ at the moment because my team is already overloaded., A) buy-in, B) deliverable, C) best practice, D) bandwidth, The proposal was technically excellent, but without senior management’s __________, it was unlikely to be approved., A) buy-in, B) touch base, C) circle back, D) action item, I don’t have the final figures yet, but I’ll __________ with you tomorrow after I’ve reviewed the latest data., A) get the ball rolling, B) table the discussion, C) circle back, D) take it offline, Please keep the marketing team __________ about any changes to the launch schedule so they can adjust their plans., A) on the same page, B) in the loop, C) at their fingertips, D) outside the box, Before making any major changes, we need to consult all the key __________ who may be affected by the decision., A) deliverables, B) action items, C) best practices, D) stakeholders, The discussion became too detailed and moved away from the main topic, so the chair suggested they __________ and return to it later., A) table the discussion, B) win-win, C) touch base, D) get the ball rolling, The company needed a completely new approach, so the team was encouraged to __________ rather than rely on traditional solutions., A) circle back, B) stay in the loop, C) think outside the box, D) take it offline, After several rounds of negotiation, both companies reached a __________ agreement that benefited everyone involved., A) best practice, B) win-win, C) deliverable, D) grievance, The organisation adopted industry __________ to improve communication between managers and employees., A) stakeholders, B) bandwidth, C) buy-in, D) best practices, The final report is the main __________ that the consulting team must provide by the end of the month., A) action item, B) stakeholder, C) deliverable, D) bandwidth, We have agreed on the strategy, assigned responsibilities, and now we need to __________ by starting the first phase of the project., A) get the ball rolling, B) take it offline, C) circle back, D) table the discussion, There seems to be some confusion about the project objectives, so let’s meet again and make sure we are __________., A) in the loop, B) on the same page, C) thinking outside the box, D) at our fingertips, This is a sensitive issue involving only a few people, so I suggest we __________ rather than discuss it in front of the entire team., A) win-win, B) get the ball rolling, C) take it offline, D) touch base, Let’s __________ next week to review the project’s progress and discuss any challenges that have come up., A) touch base, B) table the discussion, C) think outside the box, D) take out a grievance

Difficult conversations 2.2.

by
Print
Embed

Leaderboard

Visual style

Options

Switch template

Continue editing: ?