Assertivness, Relaxed posture, good eye contact, and steady voice., "I matter, and you matter.", Direct, honest, and calm expression of needs, Mutual understanding and win-win problem-solving., Outcome: High self-esteem, healthy boundaries, and mutual respect, Submission, You matter, but I don't., Avoided eye contact, slouched posture, and quiet voice., Pleasing others at all costs, Conflict avoidance, Outcome: anxiety, and being taken advantage of, Aggression, I matter, but you don't., Blaming, demanding, sarcastic, or physically loud., Intimidating posture, finger-pointing, and glaring eyes, Domination, control, and winning the argument, Outcome: Guilt, broken relationships, and isolation
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Assertiveness
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