1. Guest, Customer staying at a hotel, 2. Reservation, Booking, 3. Reception, Front desk, 4. Luggage, Baggage, 5. Check-in, Enter the hotel as a guest, 6. Check-out, Leave the hotel, 7. Key card, Room access card, 8. Housekeeping, Cleaning department, 9. Staff, Hotel employees, 10. Service, Assistance

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