A: Good afternoon. How can I help you?, B: I'd like some information about tomorrow's city tour, please., A: I've found your reservation. Could I just check some details?, B: Of course. My surname is Wilson and I'm staying for three nights., A: Can I help you with anything else?, B: Yes, just one last question. What time does breakfast start?, A: I think I left my wallet on one of your buses yesterday., B: Could you check this number for me? It's the route I traveled on., A: I can't find my booking in the system., B: I wonder if you could check this number for me. It's my reservation number., A: Excuse me, I'm interested in using the hotel gym., B: Could you tell me the opening hours, please?

4.4 - FUNCTIONAL LANGUAGE - EX2

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