A guest says: "Hi, I ordered a salad, but I can’t eat anything with nuts. Can you change it to something safe for me?", A customer says: "Excuse me, this soup is a bit too cold for me. Could you do something about it?", A hotel guest says: "I asked for a quiet room, but mine is right next to the elevator. Is there any way to change it?", A restaurant customer says: "I wanted sparkling water, not still water. Could you switch it, please?", A guest says: "Could I get my breakfast earlier tomorrow? I have to leave before the restaurant usually opens.", A customer says: "This dish says it comes with rice, but I’d prefer potatoes instead. Is that possible?", A hotel guest says: "I’m not sure how to use the air conditioning in my room, and it feels too warm in here.", A customer says: "Sorry, I asked for my steak well done, but this seems much rarer than I expected.", A guest says: "Can you send some extra pillows to my room? I need more than the usual number.", A restaurant customer says: "I’m vegan, and I just want to check if this pasta has any cheese, cream, or egg in it.", A hotel guest says: "My train is late tomorrow, so I’ll need to check out a few hours later than usual. Can that be arranged?", A customer says: "I ordered a burger, but actually, could you make that without onions and add extra cheese instead?", A guest says: "There’s a lot of noise coming from the room next door, and I can’t relax. Could you help?", A restaurant customer says: "I have a gluten allergy. Which desserts, if any, would be safe for me to have?", A hotel guest says: "I need a taxi for the airport very early tomorrow morning, but I’m not exactly sure what time would be best."

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