What is the main purpose of performance appraisal?, Increase inventory, Change ownership, Evaluate performance, Reduce marketing, Which method uses rating scales to assess employees?, Benchmarking, Graphic rating, Budget control, Job rotation, Which appraisal method compares employees with each other?, Ranking method, Self appraisal, Checklist method, Assessment center, What is the first step in the appraisal process?, Transfer staff, Give rewards, Issue promotion, Set standards, Which step follows performance measurement?, Hire employees, Close business, Change policy, Compare standards, What does KPA stand for?, Key Performance Areas, Known Performance Analysis, Knowledge Process Audit, Key Planning Action, KPA mainly focuses on what?, Holiday schedule, Office furniture, Core result areas, Travel claims, Which appraisal method collects feedback from multiple sources?, Forced ranking, 360 degree appraisal, Straight ranking, Essay method, Who may provide feedback in 360 degree appraisal?, Peers and manager, Only auditor, Only supplier, Only customer, What is a major advantage of 360 degree appraisal?, Fewer employees, Fixed salary, Broader feedback, Lower workload, Which error occurs when one trait influences all ratings?, Recency error, Central tendency, Contrast error, Halo error, Which appraisal error means rating everyone average?, Halo error, Central tendency, Leniency error, Spillover error, Which error happens when recent events dominate ratings?, Similarity error, Bias error, Recency error, Strictness error, Which error occurs when the rater is too generous?, Halo error, Leniency error, Recency error, Proximity error, Which error occurs when employees are judged against each other rather than standards?, Recency error, Sampling error, Leniency error, Contrast error, What should be discussed during an appraisal interview?, Performance feedback, Personal gossip, Market rumors, Office decor, Why is documentation important in appraisal?, Increases leave, Avoids meetings, Supports decisions, Cuts training, Which method uses a written description of employee performance?, Ranking method, Essay method, Checklist method, Paired comparison, What is the outcome of identifying performance gaps?, Development plan, Product launch, Office relocation, Sales forecast, Effective appraisal standards should be what?, Hidden and flexible, Long and vague, Costly and complex, Clear and measurable

performance Appraisal

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