A client wants to discuss salaries during today's sprint meeting. What would you say? (Use: outside the scope, move on), Example: I'm afraid that's outside the scope of today's meeting. Let's move on to the next item., Your colleague has been talking about football for ten minutes. (Use: getting off topic, point out), Example: I think we're getting off topic. I'd like to point out that we still need to discuss the release., Your manager asks for your opinion on a new feature. (Use: feedback, valid point), Example: I'd like to get your feedback on this idea. That's a valid point., Your team can't decide whether to delay the product launch. (Use: tough call, be torn between), Example: It's a tough call. I'm torn between delaying the launch and releasing it on time., Your company secretly collects more customer data than users realise. (Use: grey area, question of conscience), Example: It's a grey area. For me, it's also a question of conscience., Your manager wants to hire his brother. (Use: conflict of interest, do the right thing), Example: That's a conflict of interest. I think we should do the right thing., Your manager asks you to hide a serious bug from the client. (Use: compromise your principles, moral dilemma), Example: That would compromise my principles. It's a real moral dilemma., You are opening today's meeting. (Use: set an agenda, share an agenda), Example: Let's set the agenda first. I'll share today's agenda with everyone., You're finishing the meeting. (Use: focus on key takeaways, share key takeaways), Example: Let's focus on the key takeaways. I'll share them after the meeting., You meet a potential client at an IT conference. (Use: create an impression, build a close relationship), xample: I try to create a good first impression and build a close relationship., Someone checks your LinkedIn before your meeting. (Use: manage your online profile, form an opinion), Example: People often form an opinion based on your online profile., Describe a successful company. (Use: have a reputation, project an image), Example: The company has a great reputation and projects a professional image., A meeting lasts four hours. (Use: drag on, priorities), Example: The meeting dragged on for hours. We forgot about our priorities., Your manager spends thirty minutes discussing a tiny issue. (Use: drag out, move on), Example: The manager dragged the discussion out. We should move on., Google offers you a job with a much higher salary. (Use: tempting offer, be tempted to), Example: It's a very tempting offer. I'd be tempted to accept it., A junior developer skips testing to save time. (Use: fall into a trap, make... a priority), Example: He fell into the trap of rushing. We should make testing a priority., Your work feels the same every day. (Use: trapped in a routine, reconsider priorities), Example: I feel trapped in a routine. I need to reconsider my priorities., What do you do during very long meetings? (Use: doodle, drag on), Example: If a meeting drags on, I sometimes start doodling., Your team has too many projects. (Use: top priority, set priorities), Example: Security should be our top priority. We need to set our priorities., The product launch is in two days, but there's a critical security vulnerability. (Use: at least FIVE target expressions), Example: It's a tough call. I'm torn between delaying the launch and meeting the deadline. Security is our top priority. Hiding the problem would compromise my principles. I think we should do the right thing., Your client doesn't understand today's decision. (Use: run through, key takeaways), Example: Let me run through the key takeaways one more time., Your company receives negative reviews online. (Use: reputation, online profile), Example: It could damage our reputation. We also need to manage our online profile better., . Describe someone who comes across as very professional. (Use: come across, project an image), Example: She comes across as confident and projects a professional image., Which business skill is the most important today? (Use at least THREE target expressions.), -, . Describe the worst meeting you've ever had. (Use: drag on, off topic, key takeaways.), -, Tell me about a difficult decision at work. (Use: tough call, be torn between, priorities.), -, Describe a company that has an excellent reputation. How did it build it? (Use: reputation, project an image, build relationships.), -, Give three pieces of advice for leading an effective meeting. (Use: set/share an agenda, move on, focus on/share key takeaways.), -, You met a potential client at a conference last week. Today you're calling them for the first time. Introduce yourself and remind them where you met., Example: Hello, my name is Kate and I work for TechFlow. I was given your details by Mark. I'm calling about the AI project we discussed last week., . You sent a proposal three days ago but haven't received a reply. Call the client, Example: Hello, this is Kate. I'm calling about the proposal I sent on Monday. I wondered if you'd had time to look at it. I wanted to see if you're still interested., . You'd like to arrange a face-to-face meeting to discuss a new project., Example: I suggest we meet to discuss the project in more detail. When would you like to meet? We can meet on Thursday morning., You've just finished arranging the meeting. End the conversation politelyExample: Great, everything's confirmed. See you next Tuesday., Example: Great, everything's confirmed. See you next Tuesday.

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