When would a technican clear the system cache?, To back-up data, To perform routine maintenance, To repair a fault, To conduct a speed test, What is a source of information on faults?, Diagnostic tools, Repair tools, Error logs, Installation logs, What does RAM stand for?, Repeat Access Medium, Repeat Action Memory, Random Access Memory, Random Action Medium, What action should be taken with requests for upgrades?, Order system components, Increase budget allocation, Priortise change requests, Agree dates for completion, Which is a server operating system?, Ubuntu, Windows 95, Snow Leopard, Jelly Bean, What is the maximum distance between devices using Cat5e cable?, 500 metres, 25 metres, 100 metres, 75 metres, What operating system type is Ubuntu?, Windows, Linux, Mac OS, Android, Which of the following is intialized during a systems boot?, Firewall, Printing, Security, Log on, What protection does an RCD offer?, Excessive amperage, Electrical short-circuit, Equipment outside specified limits, Current between conductors out of balance, Why would system update information be stored in sequence?, To maintain a service level agreement, To ensure version information is in the correct order, To record the asset register, To update a risk assessment, What component operates at extra-low voltage?, LCD, RAM, LED, CPU, Which product allows information to be arranged in cells?, Word processor, Software compiler, Spreadsheet, Router, What error does a boot failure indicate?, Hard drive, Monitor, Log on, Network, What action should be taken if someone has gained unauthorized access to a computer?, Contact the manufacturer, Create a new password, Email other users for information, Restore all data, Where does a router store node addresses?, Routing algorithms, Routing function, Routing diagnostic, Routing table, What can lead to identity theft?, Expected mail items not arriving, Password changed without knowledge, Personal details being stolen, Payments made for goods not ordered, What should be updated once a fault has been fixed?, Maintenance plan, Asset register, Event tree, Solutions database, What source contains suggested actions for system faults?, Error log, Feedback, Asset register, Solutions database, What is the purpose of a material safety data sheet?, To instruct staff on safe lifting techniques, To provide information on handling substances, To recommend chemicals supplies, To train staff in risk assessments, What must a technician do before installing new components?, Minimize electrostatic discharge, Check there is enough capacity, Back-up data, Maintain speed, Why is training personalized?, To provide an overview, To simplify the topic, To increase understanding, To expand the topic, What action should be taken with requests for upgrades?, Order system components, Increase budget allocation, Priortise change requests, Agree dates for completion, Which application permits complex text formatting?, Word processing, Scanner, Image editor, Internet browser, Which would be a routine maintenance task for a home user?, System restore, Remote reboot, Purge firewall, Run anti-virus

AD-ITS-CBT-Question Set2

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